electrotechnology project management concepts and customer/client relations, including: defining project parameters: project scope project stakeholders and clients project phases and the relationship between phases time requirements and limitations resource requirements and limitations quality requirements and limitations time management: time management concepts standard practices for ensuring a project runs to time financial management: financial management concepts standard practices for managing project finances project budgets costs, variations and estimations invoicing against project phases/deliverables acquittals quality management: quality management concepts standard practices for managing quality within a project human resource management: human resource management concepts standard practices for managing personnel within a project communication management: communication management concepts standard practices for managing communication within a project risk management and contingencies: risk management concepts standard practices for managing risk within a project internal risks, external risks, risk minimisation, risk removal and contingencies procurement management: procurement management concepts standard practices for managing procurement physical resource management: types of physical resources, including equipment, technology, information and facilities physical resource management concepts standard practices for managing physical resources contracts: understanding project contracts standard practices for working to contract specifications contract format contract content legal obligations of contract parties accompanying documentation, including contract schedules performance assessment and continuous improvement: standard performance assessment practices standard continuous improvement practices engineering ethics principles importance of customer/client relations encompassing: interpersonal skills that enhance customer/client dispute resolution customer/client relations strategies project management principles relevant legislation/regulation, including relevant WHS/OHS legislated requirements relevant job safety assessments or risk mitigation processes relevant workplace documentation relevant workplace policies and procedures. |